• Mon - Fri 9.00 - 18.00
  • VIA ITALO BALBO NC, 70128, BARI (BA), ITALY
  • +39 344 665 1741
  • Mon - Fri 9.00 - 18.00
  • VIA ITALO BALBO NC, 70128, BARI (BA), ITALY
  • +39 344 665 1741

Privacy Policy

Introduction

Suggested text: Our website address is: http://autopoli.eu.

Comments

Autopoli S.R.L. (“Autopoli”, “we”, “us”, or “our”) is committed to protecting your privacy and personal data. This Privacy Policy is provided in accordance with Article 13 of EU Regulation 2016/679, the General Data Protection Regulation (GDPR), and explains how we collect, use, share, and safeguard your personal information. It applies to all customers, prospective customers, and users of our website (autopoli.eu) and services. We process personal data lawfully, fairly, and transparently, adhering to GDPR principles.

No Cookies or Tracking: We do not use cookies or any tracking tools on our website. This means we do not collect personal data about your online activities through analytics or advertising cookies when you visit our site. However, we do promote our page and services via third-party platforms like Facebook and Google – please see the Social Media and Advertising section below for more details. By using our website or providing your information to us, you acknowledge this Privacy Policy and the practices described herein.

Data Controller and Contact Information

The “Data Controller” (i.e., the organization responsible for your personal data) is Autopoli S.R.L., an Italian car dealership headquartered in Bari, Italy. Our contact details are:

  • Company Name: Autopoli S.R.L.
  • Registered Address: Via Italo Balbo, 70128 Bari (BA), Italy.
  • Email: info@autopoli.eu (for privacy inquiries or to exercise your data rights).
  • Phone: [optional, if available].

Autopoli S.R.L. does not currently have a designated Data Protection Officer (DPO), as this is not required for our operations. For any questions or requests regarding your personal data, you can contact us at the email above. We will be happy to assist you.

Personal Data We Collect

We collect a range of personal data necessary to conduct our business and provide our services. This includes:

  • Contact Information: e.g. your full name, address, telephone number, email address, and other contact details.
  • Identification Details: e.g. identification document information (such as ID card or driver’s license numbers), tax code (codice fiscale) or VAT number if applicable, and date of birth where required for legal processes.
  • Vehicle Details: information about your current or desired vehicle, such as vehicle identification number (VIN), license plate, vehicle registration data, make/model, and any related ownership documents or history.
  • Payment and Transaction Data: details necessary for processing payments and purchases, including bank account or IBAN information for bank transfers, payment receipts, transaction amounts, and invoice details. (Note: We primarily accept payments via bank transfer; we do not collect credit card information directly.)
  • Purchase and Contract Data: records of the vehicles or services you purchase from us, sales contracts or orders, warranty information, and any communications pertaining to your transaction.
  • Communications: any personal data you provide when communicating with us. For example, if you send us an inquiry (via our website, email, phone, or social media), we will collect the information you share, such as the content of your message and any contact details provided. This also includes any feedback, testimonials, or complaints you may submit.
  • Website Usage Data: minimal technical information collected automatically when you visit our website, such as your IP address and browser type. This is generally limited to standard server logs for security purposes, as we do not use tracking cookies. We do not use this data to profile you or for analytics, and it is not linked to your identity in our systems.

How We Collect Data: In most cases, you directly provide us with your personal data. We collect data when you: request information or quotes, communicate with us (via phone, email, our website contact form, or social media channels), or enter into a purchase or service contract with us. For example, you may give us your details when inquiring about a car, during the sales process, or when you provide documents to complete a vehicle purchase/registration. We may also receive certain data from third parties in specific situations – for instance, if you finance a purchase through a partner or if we must verify your driver’s license with relevant authorities. Additionally, if you engage with us via social media (such as messaging us on our Facebook page), we will receive whatever information you choose to provide through that platform. We do not obtain personal data from commercial data brokers or unrelated third parties.

Necessity of Providing Data: The personal information we request from you is generally necessary to enter into a contract or fulfill your requests (for example, we cannot sell or deliver a vehicle to you without processing your name, address, and payment details). If you choose not to provide required data, we may be unable to conclude or perform the contract or respond to your inquiry. We will inform you at the time of collection which data is mandatory and which is optional.

Purposes and Legal Bases for Processing

We process your personal data only for specific purposes and only when we have a valid legal basis under GDPR to do so. Below we describe the purposes for which Autopoli uses your data, along with the corresponding legal bases:

  • Vehicle Sales and Service Delivery: To negotiate, conclude, and execute contracts of sale for vehicles or related services that you request. This includes processing orders, preparing purchase contracts, arranging vehicle delivery/shipment, transferring ownership/registration, and providing after-sale support or warranty services. Legal Basis: Performance of a contract with you and steps taken at your request prior to entering a contract (GDPR Article 6(1)(b)). We cannot fulfill your purchase or request without using your data in this way.
  • Payment Processing and Finance Administration: To process your payments (e.g. bank transfers) and perform accounting, invoicing, and financial record-keeping in relation to your purchases. Legal Basis: Performance of a contract (for processing the payment) and compliance with legal obligations (GDPR Article 6(1)(c)) for financial and tax laws. For example, Italian law requires us to keep proper transaction records for tax purposes.
  • Legal and Regulatory Compliance: To fulfill our legal obligations under applicable laws. This includes obligations such as verifying customer identity where required, complying with anti-fraud or anti-money laundering regulations (for high-value transactions), maintaining records for tax and accounting (e.g. pursuant to Art. 2220 of the Italian Civil Code and DPR 600/1973), and cooperating with law enforcement or regulatory authorities if we are legally required to do so. Legal Basis: Compliance with a legal obligation (GDPR Article 6(1)(c)).
  • Customer Service and Communications: To respond to your inquiries, provide information you requested (e.g. about vehicle availability or pricing), provide quotes, schedule test drives, and communicate with you regarding your relationship with us (such as updates on your order or responding to support requests). Legal Basis: Our legitimate interest (GDPR Article 6(1)(f)) in providing efficient customer service and responding to potential customers, or as a pre-contractual step at your request. We consider that when you contact us, it is in both your and our legitimate interests to use your data to respond appropriately.
  • Marketing and Promotions: (No unsolicited marketing without consent.) We do not sell your data or bombard you with third-party marketing. We may, however, use your contact information to inform you about our products, services, or special offers that are similar to those you have already purchased or inquired about. For example, if you are an existing customer, we might send a message about a new car model or service that might interest you. Legal Basis: Legitimate interest in promoting our business to existing customers (GDPR Art. 6(1)(f)), always balanced with your rights and interests. We will provide an easy opt-out option in such communications, and honor any request not to receive marketing. In all other cases (for instance, if you are not yet a customer), we will only send you promotional communications if we have your consent (GDPR Art. 6(1)(a)). Note: You will not receive any newsletter or advertising from us unless you have an existing relationship with us or you have explicitly agreed to it.
  • Logistics and Vehicle Sourcing: To arrange the shipment or delivery of vehicles and to source vehicles from our network of suppliers or partner dealers as per your purchase. For example, we may need to share your name and address with a transport company to deliver a car to you, or coordinate with a supplier to acquire a specific vehicle. Legal Basis: Performance of a contract (if related directly to delivering your purchase) and our legitimate interest in efficient supply chain management (GDPR Art. 6(1)(f)). (More details on data sharing with partners are provided in the next section.)
  • Fraud Prevention and Security: To ensure the security of our services, prevent fraud, and protect our legal rights. This includes verifying identity to prevent identity theft or fraud, using data to detect and investigate suspicious activities or violations of our terms, and securing our website and IT systems. Legal Basis: Legitimate interests (GDPR Art. 6(1)(f)) – it is in our interest (and yours) that we operate a secure and trustworthy business. For example, we may need to use certain data to ensure a bank transfer is not fraudulent or to prevent misuse of our website.
  • Legal Claims and Dispute Resolution: To establish, exercise or defend against legal claims, should the need arise. For instance, retaining contract information if there is a dispute or using data to handle customer complaints or debt collection. Legal Basis: Legitimate interests (GDPR Art. 6(1)(f)), as we have a business interest in being able to defend our rights or seek remedies in case of legal issues. We will only use what data is necessary for this purpose.

We will not use your personal data for any new purpose that is incompatible with the above without informing you and obtaining a valid legal basis. We do not engage in automated decision-making or profiling that produces legal or similarly significant effects on you. All decisions regarding our relationship (such as pricing, approvals, etc.) involve human review.

Data Sharing and Disclosure

Autopoli S.R.L. respects the confidentiality of your personal data. We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. However, in the normal course of business, we may need to share certain personal data with trusted third parties (“data recipients”) in order to fulfill the purposes described above. We only share the information that is necessary for each third party to perform their function, and we ensure appropriate safeguards are in place. The categories of third-party recipients include:

  • Shipping and Logistics Partners: external shipping companies or transport agencies responsible for delivering vehicles or documents to you. For example, if we are delivering a car to your address, we will share your name, address, and contact number with the shipping company to fulfill the delivery.
  • Vehicle Suppliers and Partner Dealers: companies from whom we acquire vehicle stock or with whom we trade vehicles. If the vehicle you purchase is sourced from a third-party supplier or if a partner dealership is involved in a transaction, we may share necessary details (such as your name and purchase order) with that supplier to arrange the vehicle transfer. This is done only as needed to procure or supply the vehicle you requested.
  • Payment Service Providers and Banks: banks and financial institutions involved in processing payments. For instance, when you initiate a bank transfer to pay us, your bank and our bank will naturally process certain personal data (your name, account number, payment amount, etc.) as part of the transaction. We may also share relevant details with our payment processing services or accounting software for record-keeping.
  • Professional Advisors: We may disclose necessary data to our professional advisors (lawyers, accountants, auditors) for legitimate business purposes. For example, our accountant will have access to invoicing information (which includes customer names and payment amounts) for financial reporting and tax compliance. Similarly, in the event of a legal claim or complex transaction, our legal counsel may need to review relevant personal data. These parties are bound by confidentiality obligations.
  • Service Providers (Processors): Companies that provide services to us, such as IT and hosting services, email service providers, or customer relationship management (CRM) platforms. These providers may process personal data on our behalf for functions like hosting our website or managing our contacts. We ensure any such processor is contractually obligated to safeguard your data and use it only for our specified purposes, in compliance with GDPR.
  • Authorities and Legal Requirements: If we are under a legal obligation to disclose data, we will do so. This includes sharing information with government authorities such as:
    • The Motor Vehicle Registration Authority (Motorizzazione/PRA) or other public offices, to process vehicle registration or ownership transfers as required by law.
    • Law enforcement or regulatory agencies, but only if we are legally compelled (e.g., a court order, police investigation) or to exercise/defend legal rights.
    • Tax authorities or other government bodies if required for compliance (for example, providing invoice details to tax inspectors).
      In any such case, we will verify the legitimacy of the request and only provide the minimum data necessary.

We prefer not to list the names of all our partner companies publicly in this Privacy Policy, due to confidentiality and the fact that partners may change. Instead, we have described the categories of recipients as above. Rest assured, any third party we work with is carefully chosen and bound by appropriate data protection obligations. They will only use your data for the specific purposes we specify, and they must handle it in compliance with applicable privacy laws. We do not share your personal data with any third parties for purposes other than those described in this Policy, and never without a valid legal basis.

If you would like more information about our third-party data sharing, you can contact us (using the information in the Contact section) and we will be happy to provide more details where possible.

International Data Transfers

As a company based in the EU, we primarily process and store your data within Italy or other EU/EEA (European Economic Area) countries. In certain cases, however, the third parties we work with might process data outside the EEA. For example, if we use a cloud-based email service or if we communicate via platforms like Facebook or Google, your data might be stored on servers outside Europe (e.g., in the United States).

Whenever we transfer or allow access to personal data outside the EEA, we take steps to ensure an adequate level of protection as required by GDPR Chapter V. These steps include:

  • EU Commission Adequacy Decisions: If the country has been officially recognized by the European Commission as providing adequate data protection, we may rely on that decision.
  • Standard Contractual Clauses (SCCs): Where necessary, we sign the European Commission’s approved Standard Contractual Clauses with the data importer, obligating them to protect your data according to EU standards.
  • Additional Safeguards: We may implement technical measures like encryption and organizational measures to protect data, and we carefully assess government access laws in the destination country to ensure your data remains secure.

For instance, providers like Facebook and Google are large international companies that have measures in place (including SCCs and other compliance programs) to lawfully transfer EU personal data to the U.S. We rely on such measures when we use these services.

If you have questions about international data transfers, please contact us. We can provide more information about the safeguards we apply to exports of your personal data, if applicable.

Social Media and Advertising

Autopoli maintains a presence on certain third-party platforms to promote our business, but we do so without compromising your privacy. It’s important to note that when you interact with us through these platforms, your data may also be processed by the platform providers under their own privacy policies.

  • Facebook Page: We have an official Facebook page where we share updates about our dealership. This page is administered by Facebook (Meta Platforms, Inc.) and your interactions with it are subject to Facebook’s Data Policy and terms that you agreed to as a Facebook user. We do not collect or export personal information about our followers from Facebook’s platform. For example, if you “Like” our page or comment on a post, we can see that information via Facebook, but we do not use those details outside of Facebook. If you send us a direct message or make an inquiry through our Facebook page, we will use the information you provide (e.g., your name and question) to communicate with you and respond, just as we would with an email inquiry. We will treat those details in accordance with this Privacy Policy. However, please be aware that Facebook also has access to data about your interactions on their site. We encourage you to review Facebook’s own Privacy/Data Policy to understand how Facebook processes your personal data. Autopoli is considered a joint-controller with Facebook for the Insights data of our page (aggregate usage statistics provided by Facebook), but this data is anonymized to us and used only to understand page engagement.
  • Google Advertising: We may use Google Ads (Google Ireland Ltd. and related Google entities) to advertise our vehicles or services. For example, you might see an Autopoli advertisement in Google search results or on other websites via Google’s advertising network. These ads may be targeted based on general parameters (like keywords or geographical region), but we do not provide Google with any of your personal data for these targeted ads – the targeting is done by Google based on user groups and data Google holds. If you click on one of our Google ads and visit our website, Google may collect information about that interaction (such as the fact that you visited our site) through its tools. Since we do not use Google Analytics or tracking cookies on our site, we do not send Google further information about you. Any data collected by Google when you interact with our ads is governed by Google’s Privacy Policy. We do receive from Google aggregated information about ad performance (e.g., how many people clicked an ad). If you contact us as a result of seeing a Google ad (for instance, you call us or fill a form after clicking an ad), the personal data you provide to us will be handled by Autopoli per this Policy. Google may know that you took action after seeing our ad, but we do not share your specific personal details with Google in that process.

Please note that our website may include links to our pages on platforms like Facebook. If you choose to follow those links, you will be subject to the third party’s website or app, which has its own privacy policy. We are not responsible for how those platforms handle your data. We advise you to review the privacy notices of any third-party services you interact with.

To summarize, Autopoli does not track you across the internet, and we do not embed any external marketing cookies on our site. Our use of Facebook and Google is limited to maintaining an online presence and advertising our services through their official programs. Any data exchange with these platforms is either initiated by you (e.g., contacting us via Facebook) or handled by the platform under their terms (e.g., Google showing you an ad). If you have any concerns about data on these platforms, you can adjust your privacy settings directly on Facebook or Google, or contact us for more information.

Cookies and Tracking Technologies

As noted, Autopoli does not use cookies or similar tracking technologies on our website. When you visit autopoli.eu, we do not place any cookies on your browser for analytics, marketing, or profiling purposes. We do not use Google Analytics, Facebook Pixel, or any third-party advertising cookies on our site.

The only cookies you might encounter are minimal cookies necessary for basic functionality (for example, if our site has a session cookie to remember your preferences or to enable site navigation). However, at present, our site is designed to function without collecting personal data through cookies.

Because we don’t use cookies, we do not display a cookie consent banner on our site – there is no data tracking to consent to. If this policy changes in the future (for instance, if we decide to use an analytics tool), we will update this Privacy Policy accordingly and, if required by law, implement a consent mechanism.

Your Choices: Since we do not utilize tracking cookies, you can browse our site privately without needing to adjust cookie settings for privacy reasons on autopoli.eu. If you navigate to external links (such as Facebook or other websites linked from our site), those sites may use cookies, and you should refer to their cookie policies. You always have the option in your browser settings to block or delete cookies; doing so will not affect your experience on our site (other than potential minor technical cookies as mentioned).

Cookies and Tracking Technologies

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or to comply with legal and contractual obligations. Retention periods will vary depending on the type of data and the purpose of processing. Below are our general retention guidelines:

  • Customer and Transaction Records: If you purchase a vehicle or service from us, we will retain your personal data related to that transaction for the duration of our contractual relationship, and thereafter for the period required by Italian law for record-keeping. In practice, this means most contract and invoicing data will be kept for 10 years after the end of the contract. This 10-year retention period is in line with Italian civil and fiscal laws that mandate retention of accounting records (Art. 2220 of the Italian Civil Code and DPR 600/1973). We keep these records to comply with tax, accounting, and warranty obligations, and to be able to address any legal issues that might arise within that time.
  • Inquiries and Prospective Customers: If you contact us with an inquiry but do not ultimately make a purchase or enter into a contract, we will retain your communications and contact details for as long as necessary to attend to your inquiry and a short period thereafter. Generally, such inquiries are kept for up to 1 year (in case you decide to follow up or in order for us to analyze and improve our inquiry responses), unless a longer retention is justified (for example, if you ask us to notify you about a specific car arrival in the future, we might keep your request until that is fulfilled, or if an inquiry results in a test drive but no purchase, we might keep a record for a bit in case you return). We will not keep inquiry data indefinitely if there is no further interaction.
  • Marketing Data: We currently do not run a mass marketing mailing list. If in the future we hold data for email newsletters or similar (with your consent or under soft opt-in for existing customers), we would retain that information until you unsubscribe or withdraw consent. If you opt-out of marketing, we may keep your contact info on a suppression list to ensure we respect your no-contact request in the future.
  • Legal Compliance and Disputes: In the event of ongoing disputes, investigations, or legal proceedings, we will retain relevant data until the issue is resolved and for the necessary period after resolution to comply with any legal requirements. For example, if a dispute arises that requires us to hold certain records beyond the normal retention period, we will do so as needed to protect our legal interests.
  • Employment Applicants: (If applicable) Should you ever send us a CV or job application, we would inform you of retention at that time (usually we would retain unsuccessful applications for no more than 6 months, unless you consent to a longer period).

After the applicable retention period has elapsed, we will securely erase or anonymize your personal data. For example, our policy is to routinely purge out-of-date customer records and to shred/delete any identification documents that are no longer needed. We may retain anonymized information (which no longer identifies you) for statistical purposes without further notice.

Please note that in certain cases, instead of deletion, we may anonymize data (so it can no longer be linked to you) or segregate it from active use if it must be retained longer (for instance, moving older data to an archive with restricted access).

Data Security

We take the security of your personal data very seriously. Autopoli S.R.L. has implemented appropriate technical and organizational measures to protect your information against unauthorized access, loss, alteration, or disclosure. These measures include, for example:

  • Storing electronic data on secure servers with up-to-date firewalls and encryption. We use reputable hosting providers and ensure that any electronic storage of personal data is protected. Access to databases or systems containing personal data is restricted to authorized personnel only (via access controls like passwords and user permissions).
  • Keeping physical records (if any, such as paper copies of contracts or identification documents) in locked cabinets or secure premises with controlled access. Only staff who need to handle such documents for the defined purposes can access them.
  • Training our employees about the importance of confidentiality and data protection. Only employees who have a valid business need (for example, the sales team, billing department, or a shipping coordinator) will handle your personal information, and they are informed of their privacy obligations.
  • Utilizing encryption and security protocols where appropriate. For instance, our website (autopoli.eu) is accessible over HTTPS, which encrypts data between your browser and our site. If we transmit sensitive information (like receiving a copy of your ID or bank details), we aim to do so through encrypted channels or secure methods.
  • Maintaining up-to-date security software and following industry best practices to prevent unauthorized access. This includes anti-malware protection, system monitoring, and regular security reviews of our IT infrastructure. We also have procedures to detect, respond to, and report data breaches in accordance with GDPR requirements.

Despite our best efforts, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security. In the unlikely event of a data breach that poses a high risk to your rights (for example, a cyber-attack leading to theft of personal data), we will notify you and the relevant authorities as required by law.

We also encourage you to take precautions when sending information to us. For example, if you send us sensitive personal data, consider using secure methods. Also, be mindful that emails, unless encrypted, are not fully secure – we can accommodate alternative arrangements (like secure file transfer) if needed for exchanging documents.

Data Security

Under the GDPR, you have a number of important rights regarding your personal data. Autopoli S.R.L. is committed to respecting your rights and facilitating your exercise of them. In summary, you have the following data protection rights:

  • Right of Access: You have the right to request confirmation of whether we are processing your personal data, and if so, to access that personal data. This means you can ask us to provide a copy of the personal information we hold about you, as well as information on how we use it. (Note: For additional copies requested, we may charge a reasonable fee as permitted by law.)
  • Right to Rectification: You have the right to have inaccurate personal data corrected and incomplete data completed. If any of your information we hold is incorrect or outdated (for example, you change your address), please inform us and we will update it.
  • Right to Erasure: You have the right to request deletion of your personal data in certain circumstances. This is sometimes called the “right to be forgotten.” For instance, you can request erasure if the data is no longer needed for the purposes it was collected, or if you withdraw consent and we have no other legal basis, or if you object to processing based on legitimate interests and we have no overriding grounds to continue, or if we processed your data unlawfully. Please note that this right is not absolute – sometimes we must retain certain data to comply with legal obligations or to establish or defend legal claims. In such a case, we will let you know.
  • Right to Restrict Processing: You have the right to request that we limit the processing of your personal data under certain conditions. For example, if you contest the accuracy of the data, you can request we restrict processing until we verify its accuracy; or if you object to our processing (see below) you can request restriction pending verification of our grounds; or if processing is unlawful you may request restriction instead of deletion; or if we no longer need the data but you need it for a legal claim. When processing is restricted, we can still store your data but will not use it for other purposes without your consent (except for legal reasons).
  • Right to Object: You have the right to object to our processing of your personal data at any time, on grounds relating to your particular situation, when the processing is based on our legitimate interests. If you lodge an objection, we will stop processing the personal data in question unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or unless we need to continue processing for the establishment, exercise, or defense of legal claims. You also have an unconditional right to object to your data being used for direct marketing purposes – if you object, we will cease such use immediately.
  • Right to Data Portability: You have the right to receive the personal data that you have provided to us, in a structured, commonly used, and machine-readable format, and to have that data transmitted to another controller where technically feasible. This right only applies to data processed by automated means, and only where the processing is based on your consent or on a contract. For example, if you request, we can provide you with a copy of your basic account information in a CSV or similar file for your reuse.
  • Right to Withdraw Consent: In cases where we process your personal data based on your consent, you have the right to withdraw your consent at any time. If you withdraw consent, we will stop the specific processing that was based on consent. Withdrawal does not affect the lawfulness of processing we conducted prior to your withdrawal. For example, if you consented to receive our newsletter, you can opt out later and we will stop sending it. There is no penalty for withdrawing consent; we will simply no longer carry out the processing in question. (Again, note that we currently do very limited processing based on consent – mostly just optional marketing communications.)
  • Right to Lodge a Complaint: If you believe your data protection rights have been violated, you have the right to file a complaint with a supervisory authority. Autopoli S.R.L. is under the jurisdiction of the Italian data protection authority, Garante per la Protezione dei Dati Personali (“Garante”). You can contact the Garante by visiting www.garanteprivacy.it or by writing to Piazza di Monte Citorio n. 121, 00186 Rome, Italy. If you reside in another EU country, you may instead contact your local supervisory authority. We would appreciate the chance to address your concerns first, so we encourage you to contact us with any complaints, but you are free to approach the authorities at any time.

We will not discriminate against or penalize you for exercising any of these rights. These rights are provided free of charge (except possibly a reasonable fee for repetitive, excessive requests as allowed by law). To protect your privacy, we may need to verify your identity before fulfilling certain requests (for example, to ensure that it’s actually you making the request and not an unauthorized person).

Exercising Your Rights

If you wish to exercise any of your rights described above, or if you have any privacy-related questions or requests, please contact us at info@autopoli.eu. You may also send your request in writing to our mailing address (see Data Controller section above). Please describe your request clearly, including which right you are seeking to exercise and any relevant details.

We will respond to your request as soon as possible, and in any event within one month of receiving it, as required by GDPR. If your request is complex or if we have received a high volume of requests, we may extend the response deadline by an additional two months, but we will inform you of the need for an extension within the first month. Our response will typically be in electronic form (via email), unless you request otherwise.

If for some reason we cannot fulfill your request (for example, if an exemption applies or we cannot verify your identity and have to refuse the request), we will provide you with an explanation of our decision, subject to any legal restrictions. Be assured, however, that our goal is to honor your rights to the fullest extent possible.

Changes to this Privacy Policy

We may update or revise this Privacy Policy from time to time, for example to reflect changes in our practices or to ensure compliance with new legal requirements. If we make material changes, we will post the updated Privacy Policy on our website (at the same URL) and update the “last updated” date. For significant changes, we may also notify you through additional means (e.g., by email or a notice on our homepage). We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

This Privacy Policy is effective as of 21 August 2025.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how Autopoli S.R.L. handles your personal data, please do not hesitate to contact us:

Autopoli S.R.L.
Via Italo Balbo, 70128 Bari (BA), Italy
Email (privacy contact): info@autopoli.eu
Phone: +39 [phone number]
Website: www.autopoli.eu

We value your privacy and will do our best to address any issues promptly.


Thank you for taking the time to read our Privacy Policy. We hope it has clarified how your personal data is handled at Autopoli. Your trust is important to us, and we are committed to safeguarding your information.